Privacy Notice
Introduction
Welcome to the website of Eden Boutique Hotel, a 5-star luxury hotel located in Morocco (hereinafter referred to as "the Hotel", "we", "us", or "our"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Notice outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website (hereinafter referred to as "the site") and use our services.
Information We Collect
Personal Information
We collect personal information that you provide to us voluntarily when using the site, including but not limited to:
Name
Email address
Phone number
Mailing address
Payment information
Booking details
Preferences and special requests
Automatically Collected Information
We also collect certain information automatically when you visit the site, such as:
IP address
Browser type and version
Operating system
Referring website
Pages visited on our Site
Date and time of access
Clickstream data
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on the site, analyse site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your personal information for the following purposes:
Booking and Reservation: To process and confirm your bookings and reservations.
Communication: To communicate with you regarding your reservations, respond to your inquiries, and send you updates and promotional materials (with your consent).
Personalization: To personalize your experience on the Site and tailor our services to your preferences.
Improvement: To improve our site, services, and overall guest experience.
Security: To protect the security and integrity of our site and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How long we keep your data for
In line with data protection principles, we only keep your data for as long as necessary. Guest details are kept for 13 months unless otherwise requested to be deleted
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with LITTLE HOTELIER, a trusted third-party service provider who assist us in operating our site, conducting our business, and providing services to you. This service provider is obligated to protect your information and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request the correction of inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
International Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.
Changes to This Privacy Νotice
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Notice on our site and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
Eden Boutique Hotel
Address: Douar Tamellalt, Ait Sedrate Jebl Soufla, Boumalne, Province de Tinghir, Morocco
Phone: +212 6 61 19 80 28 (Mobile/WhatsApp), or +212 5 24 83 18 18 (Fixed line)
Thank you for choosing Eden Boutique Hotel. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our site.